2013 Global Leadership Summit Session 3a: Liz Wiseman

Liz Wiseman 2013President, The Wiseman Group
Wall Street Journal Bestselling Author, Leadership and Strategy Consultant

Session 3: The Multiplier Effect

  • Former executive at Oracle Corporation, a Fortune 100 company, she held positions as Vice President of Oracle University and as the global leader for Human Resource Development for 17 years
  • President of the Wiseman Group, a Silicon Valley leadership development firm
  • Contributor to Harvard Business Review and author of the best-selling leadership strategy book, Multipliers: How the Best Leaders Make Everyone Smarter
  • Liz coined the term “Multipliers” to describe leaders who amplify the intelligence of others utilizing specific practices to deliver twice the performance for their organizations

Session Notes

  • There’s more intelligence in our organizations than we can see or are using.
  • Multipliers – you use your intelligence to amplify talents of those around you.
  • When you lead like a multiplier, people around you literally get smarter and more capable.
  • The difference between pressure and stress. (William Tell example). If you have control, you feel pressure. if you have no control you feel stress.
  • What did your diminisher do?  Criticize, put me in a box, punish, micromanage, didn’t listen
  • How much intelligence did he/she get out of you?
  •  43% (survey average)
  • What did your multiplier do? Encourage, empower, gave freedom, trusted, asked questions
  • What % of your capability did he/she get out of you? 91% (survey average)
  • Multipliers believes people are smart and they’re going to figure it out.
  • Diminishers are focused on getting their ideas & intelligence out. Multipliers are focused on getting the ideas and intelligence of others out.
  • Diminisher: empire builder, tyrant, know it all, decision maker, micromanagers
  • Multiplier: talent magnet, liberator, challenger, debate maker, investor
  • Multipliers create ownership.
  • Working for a diminisher is exhausting and frustrating. Working for a multiplier is exhausting and exhilarating.
  • Is it possible we do our greatest damage when we act on our most noble intentions?
  • Accidental diminishers:
    • The idea guy
    • The always on guy – sucks all the oxygen out of the room
    • The rescuer – prevents people from learning & growing
    • The pace-setter – people hold back when they feel they can’t keep up.
    • Rapid responder –
    • The optimist – can gloss over the problem, be unrealistic
  • Church leaders were polled. Most likely diminisher – rescuer
  • What can you do to be more of a multiplier?  Ask more questions. Bark fewer orders.
  • At the top of the intelligence hierarchy is not the genius but the genius-maker.

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