2014 Global Leadership Summit Session 3: Susan Cain #GLS14

2014_Susan_CainBest-selling Author; Viral TED Speaker on The Power of Introverts

SESSION 3: Quiet: Challenging the Extrovert Ideal

  • A graduate of Princeton University and Harvard Law School—and a self-described introvert—Cain’s early career was spent on Wall Street as a corporate attorney and negotiations consultant
  • Her extensive research into the leadership strengths of introverts became the basis for the book Quiet: The Power of Introverts in a World that Can’t Stop Talking
  • Sparking a conversation about management stereotypes, the book has been translated into 30 languages and became a TIME cover story
  • Her TED talk, The Power of Introverts, ranks among the most watched on TED.com with more than five million views

Session Notes

  • (first part of session missed)
  • Introverts are more sensitive to stimulation, want to relax where there is less stimulation. Extroverts tend to get board from lack of stimulation.
  • Can tell at 4 days old if a child is introverted or extroverted when giving them sugar water. Introverts suck up the sugar water because they are more sensitive.
  • Video showing social experiment about conformity.
  • Recommendations
    • 1) Don’t do everything in a group. Brainstorm individually, write things down, then bring people back together.
    • 2) ?
    • 3) Restore quiet to our culture
      • When introverts see others in church expressing themselves more energetically, the sometimes wrongly conclude that they are not as close to God.
  • What do we think of when we call someone a natural leader?
    • Jim Collins, Good to Great – level 5 leaders are often introverts
    • Examples of Level 5 leaders…
    • CEO of Campbells has written more than 30,000 letters of appreciation to employees
    • Army general seeks solitude when making a big decision.
  • ?
    • Groom an unlikely leader
    • Find your complement – someone not like you
    • Find a role model
  • Started The Quiet Revolution – quietrev.com
  • We can transform our organizations if we allow in that still small voice.
  • May you have the courage to speak softly.

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