President, The Wiseman Group
Wall Street Journal Bestselling Author, Leadership and Strategy Consultant
Session 3: The Multiplier Effect
- Former executive at Oracle Corporation, a Fortune 100 company, she held positions as Vice President of Oracle University and as the global leader for Human Resource Development for 17 years
- President of the Wiseman Group, a Silicon Valley leadership development firm
- Contributor to Harvard Business Review and author of the best-selling leadership strategy book, Multipliers: How the Best Leaders Make Everyone Smarter
- Liz coined the term “Multipliers” to describe leaders who amplify the intelligence of others utilizing specific practices to deliver twice the performance for their organizations
- There’s more intelligence in our organizations than we can see or are using.
- Multipliers – you use your intelligence to amplify talents of those around you.
- When you lead like a multiplier, people around you literally get smarter and more capable.
- The difference between pressure and stress. (William Tell example). If you have control, you feel pressure. if you have no control you feel stress.
- What did your diminisher do? Criticize, put me in a box, punish, micromanage, didn’t listen
- How much intelligence did he/she get out of you?
- 43% (survey average)
- What did your multiplier do? Encourage, empower, gave freedom, trusted, asked questions
- What % of your capability did he/she get out of you? 91% (survey average)
- Multipliers believes people are smart and they’re going to figure it out.
- Diminishers are focused on getting their ideas & intelligence out. Multipliers are focused on getting the ideas and intelligence of others out.
- Diminisher: empire builder, tyrant, know it all, decision maker, micromanagers
- Multiplier: talent magnet, liberator, challenger, debate maker, investor
- Multipliers create ownership.
- Working for a diminisher is exhausting and frustrating. Working for a multiplier is exhausting and exhilarating.
- Is it possible we do our greatest damage when we act on our most noble intentions?
- Accidental diminishers:
- The idea guy
- The always on guy – sucks all the oxygen out of the room
- The rescuer – prevents people from learning & growing
- The pace-setter – people hold back when they feel they can’t keep up.
- Rapid responder –
- The optimist – can gloss over the problem, be unrealistic
- Church leaders were polled. Most likely diminisher – rescuer
- What can you do to be more of a multiplier? Ask more questions. Bark fewer orders.
- At the top of the intelligence hierarchy is not the genius but the genius-maker.