2012 Global Leadership Summit Session 5a: Patrick Lencioni

Patrick Lencioni - 2012 Session 5 – The Advantage: Why Organizational Health Trumps Everything Else
Patrick Lencioni

Founder and President,
The Table Group; Best Selling Author

A leading organizational consulting firm, The Table Group advises clients with ideas, products and services to improve teamwork, clarity, employee engagement and overall organizational health
Author of ten business books with nearly three million copies sold, including The Five Dysfunctions of a Team which, after ten years in print, continues to be a weekly fixture on national best-seller lists
Named by Fortune Magazine as one of “The Gurus You Should Know” and by The Wall Street Journal as one of America’s “Most Sought-After Business Speakers”
His upcoming book, The Advantage, explores the significance of organizational health and why it trumps everything else in business

Session notes

Why don’t your customers do any of these things? Because they believe its beneath them.
Organizational health is the sngle greatest competitive advantage than any organiztaion has. It’s free and is accessible to any leader and yet it remains untapped.
Two requirements for success
1) Smart – strategy, marketing, etc. Only half of the equation but gets 98% of attention
2) Healthy – minimum politics, minimual confusion, high morale, high productivity, low turnover
4 disciplines to making an organization healthy
- 1) Build a cohesive leadership team
- 2) Create clarity (everyone on the same page)
  - 1) Why do we exist?
  - 2) How do we behave? (values)
    - Must be more than the minimum standard. Should be distinct to your organization.
  - 3) What do we do?
  - 4) How will we succeed? (strategy)
    - Strategy should be accessible to everyone
    - Empower your staff by giving them “strategic anchors” so they can make decisions that achieve them.
    - Do creative things to make sure your values are real.
  - 5) What is most important right now? (rallying cry)
  - 6) Who must do what?
Organizational health provides a significant opportunity for competitive advantage.