Session 5 – The Advantage: Why Organizational Health Trumps Everything Else
Patrick Lencioni
Founder and President,
The Table Group; Best Selling Author
- A leading organizational consulting firm, The Table Group advises clients with ideas, products and services to improve teamwork, clarity, employee engagement and overall organizational health
- Author of ten business books with nearly three million copies sold, including The Five Dysfunctions of a Team which, after ten years in print, continues to be a weekly fixture on national best-seller lists
- Named by Fortune Magazine as one of “The Gurus You Should Know” and by The Wall Street Journal as one of America’s “Most Sought-After Business Speakers”
- His upcoming book, The Advantage, explores the significance of organizational health and why it trumps everything else in business
Session notes
- Why don’t your customers do any of these things? Because they believe its beneath them.
- Organizational health is the sngle greatest competitive advantage than any organiztaion has. It’s free and is accessible to any leader and yet it remains untapped.
- Two requirements for success
- 1) Smart – strategy, marketing, etc. Only half of the equation but gets 98% of attention
- 2) Healthy – minimum politics, minimual confusion, high morale, high productivity, low turnover
- 4 disciplines to making an organization healthy
- 1) Build a cohesive leadership team
- 2) Create clarity (everyone on the same page)
- 1) Why do we exist?
- 2) How do we behave? (values)
- Must be more than the minimum standard. Should be distinct to your organization.
- 3) What do we do?
- 4) How will we succeed? (strategy)
- Strategy should be accessible to everyone
- Empower your staff by giving them “strategic anchors” so they can make decisions that achieve them.
- Do creative things to make sure your values are real.
- 5) What is most important right now? (rallying cry)
- 6) Who must do what?
- Organizational health provides a significant opportunity for competitive advantage.
What impacted you from Patrick’s talk? What action will you take as a result?
Thanks for taking such good notes! I appreciate it.
You’re welcome.
I appreciate your notes, too!
Glad you found them helpful.